FAQ

/FAQ
FAQ2018-12-11T10:28:40+00:00

Our factory occupies a total area of 200,00 square meters, with over 100 workers and 15 professional engineering technicians.

Office Furniture, which includes office sofas, office chairs, workstations etc.

Yes. Our chairs and workstations have got the Chinese Invention Patent.

Yes. We have color swatch for your reference .

Yes , we can do it according customer’s requirement

Yes. But before production, you need to sign a letter authorization for us.

The MOQ is 4 pcs for workstation and office sofa, 8pcs for office chair.

Yes. Sample fee and shipment fee should be paid in advance.Sample fees are needed and we will deduct the sample fee from your bulk order later.

It is about the 10-30 days

30% deposit in advance + 70% balance against the BL copy / LC at sight

The quality of our furnitures can be assured 5 years from the date of purchase which products are not being damaged by any man-made factors

We will inspect and test all merchandise in case of damage and missing parts before shipping. The detailed inspection pictures of the order will be sent to you for your confirmation before delivery. The color of products on pictures may vary slightly from actual one due to photography, scanning, etc.

More questions, Please contact us now!

We guarantee the products quality 3 years. If there are any broken parts, please send us some detailed photos by email, and then we will send you the replacement parts according to actual conditions. If there are some our quality problems, please feedback us as following:

1. Sent us the photos about the broken products.

2. We will send replacements to repair the furniture or attach new replacement in any coming orders. But furniture items may not be returned because of the shipping cost.

3. On some specifics we will solve as discount or send our new furniture to you as free gift.

4. We may not accept the damaged items which was broken during the transport.

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